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Bahia Tulum Resort - virus issues / you may be rebooked

Vancouver
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for Akumal, Riviera Maya, Quintana Roo, Puerto Morelos
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Bahia Tulum Resort - virus issues / you may be rebooked

Reports are coming in from various facebook sites that there are health issues at this resort (Tulum section only) and new guests are being rebooked to other resorts

Some say Noro Virus

61 replies to this topic
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1. Re: Bahia Tulum Resort - virus issues / you may be rebooked

Just reading all Thomas Cook customers have been moved to other hotels from Bahia Tulum and those flying in are being sent to other hotels. Nasty virus

London, United...
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2. Re: Bahia Tulum Resort - virus issues / you may be rebooked

Thanks for the update 😴

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3. Re: Bahia Tulum Resort - virus issues / you may be rebooked

We are due to arrive tomorrow! I have just contacted TC in the uk and they don't having anything on their system but she is going to contact the TC local office, later today due to the time difference, to see what is happening and get back to me.

Medford, Oregon
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4. Re: Bahia Tulum Resort - virus issues / you may be rebooked

Vancouversundog:

You mentioned that guests are being moved, within the complex or to other resorts?

Nottingham, United...
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for Sharm El Sheikh
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5. Re: Bahia Tulum Resort - virus issues / you may be rebooked

Guests just arriving at Cancun are being allocated other hotels once at the airport such as the Iberostar.

Edited: 10 October 2017, 20:38
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6. Re: Bahia Tulum Resort - virus issues / you may be rebooked

Thomas Cook are confirming they are moving their customers to “other accommodation” as a temporary measure awaiting an independent audit of what the cause is. Anyone who has travelled with Thomas Cook will be offered free access to a doctor if feeling unwell.

Baltimore, Maryland
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7. Re: Bahia Tulum Resort - virus issues / you may be rebooked

If they are moving people that are already there at the resort, they just might be taking the virus with them.

Vancouver
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for Akumal, Riviera Maya, Quintana Roo, Puerto Morelos
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8. Re: Bahia Tulum Resort - virus issues / you may be rebooked

That's why I mentioned new guests

Existing guests are being offered free access to their onsite doctors/medical staff

jessieengland2
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9. Re: Bahia Tulum Resort - virus issues / you may be rebooked

If this is a the Bahia tulum, what about cobra and akumal there all one big resort, or am I thinking of a different one

Vancouver
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for Akumal, Riviera Maya, Quintana Roo, Puerto Morelos
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10. Re: Bahia Tulum Resort - virus issues / you may be rebooked

No reports of issues from the other Bahia sections

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