I'm wondering if anyone else has had this experience. They quoted me a rate for a condo. I had to think about it so I didn't reserve that night. The next day I called and the agent quoted me again, the same price. I told her "lets do it". So she took all of my information and the computer would not allow her to enter it. They put me on hold for 10 minutes! The supervisor told her she could NOT give it to me at that price. I was fit to be tied! I've never dealt with a company that will not honor their prices that they quote you. This amounts to nothing but horrible customer service. I had already turned two other condos down with other companies and now I have to search all over again. The supervisor spoke with me on the phone and when I told her that I was upset and that this really is bad customer service, she hung up on me! Buyer Beware if you deal with Condolux! I've heard bad reviews about them before but thought I'd give them a chance since this was a nice unit at what I thought would be a good price. I suppose because they are a big company they could care less about customer loyalty. I know I won't be doing business with them in the future!