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Way.com - a good idea but EXTREMELY POOR execution!

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Way.com - a good idea but EXTREMELY POOR execution!

Way.com is a company working with homeowners near an airport to rent out their driveways for travelers to park there at a discounted price. They also arrange Uber, Lyft or taxi service to shuttle their customers between where they park and the airports. It is indeed a great idea. I actually valued their service for the past one year I have used them. Unfortunately, this all changed a few days ago. When I made my reservation to park near SFO, I was given this 650-300-5150

to call for pickup upon parking my car. Unfortunately, this number was DISCONNECTED when I

called on Dec 29, 2017! Why was I not notified in advance?! What kind of company would abandon a customer like this?! I am extremely disappointed!

6 replies to this topic
San Francisco...
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1. Re: Way.com - a good idea but EXTREMELY POOR execution!

Err why are you asking us ?

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2. Re: Way.com - a good idea but EXTREMELY POOR execution!

Not meant to be a question but spreading the word!

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3. Re: Way.com - a good idea but EXTREMELY POOR execution!

Obviously not meant to be a question but spreading the word wherever possible!

San Francisco...
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for San Francisco
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4. Re: Way.com - a good idea but EXTREMELY POOR execution!

Most people don’t know about this company. These startups have starting problems so they are not for the faint at heart

All you have done is advertised for them. Great congratulations

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5. Re: Way.com - a good idea but EXTREMELY POOR execution!

I don't think being infamous and abandoning their customers can be considered advertisement. If a guy is looking for reviews and then see my feedback, I doubt he would still book their services

San Francisco...
Destination Expert
for San Francisco
Level Contributor
54,301 posts
149 reviews
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6. Re: Way.com - a good idea but EXTREMELY POOR execution!

We have thousands of reviews on dollar rental cars but yet people still book and then come here to complain. We have more than that in terms of reviews on shonky air travel companies such as opodo edreams vayama yet people get swindled daily

And this post will disappear soon anyway. So. ....

You claim this service was great before but they screwed up once

We all rely on one person for their review of this one company. Got it

HNY

Edited: 31 December 2017, 22:10
Reply to: Way.com - a good idea but EXTREMELY POOR execution!
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