Horrible in every way! We’d paid $300 extra for “premium” and confirmation we received reflected the correct seats — two aisles across from each other. But we were given a boarding pass upon arrival at airport in middle and window seats!!!

Flight attendant and other crew completely uncaring.

We were at least hoping that 2nd half of flight (1 hour stop in Puerto Mont to disembark some passengers and for others to come on board). Nope; stuck there in bad seats that flight too.

Airline unresponsive to the claim filed by our travel agent

To make it even worse, we hadn’t been warned there’s NO food or beverage service on the flights. We finally figured out that some yucky microwaveable packaged thing (think convenience store barely edible junk) might be available but apparently had sold-out before I’d asked. ???!???!!!

Never ever again !

delayed by 4 hours! Never fly SKY, always fly Latam no matter the price difference! The plane was delayed by over 4 hours and we were kept inside the airplane on the tarmac for 2 and half hours with no food!!!

Horrible airline. Representative Changed my price three times, charged my luggage. The ticket was over priced and the service was arrogant and discriminatory. Desk and counter folks were poorly trained and disrespectful to any internationals and nationals Worst airline experience in 50 years of flying if you can DO NO USE THIS AIRLINE EVER

The worst company, my direct flight to Lima was replaced by 4 hour layover in Chili, so crazy, the whole day is wasted and no compensation. Don't recommend at all

What an awful experience. We were able to fly from Miami to Lima with our luggage. On the way back, we were told we had not booked luggage and we’re not allowed to bring ANY luggage. Will not deal with this airline again.