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“Organized Loot”
Review of Sky Express Airline


Reviewed 13 October 2017 via mobile

Never has any airline been so brash in looting passengers on excess luggage. Cost is 6 euros a kg. Yes it is insane. Not like the tickets were cheap in the first place, and then this absurdity. Shame on the carrier. Oh and best part? I tried purchasing excess baggage earlier - there is no option to do it! No wonder their economy is in shambles. When you loot people, it comes back to bite you.

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3  Thank MisterSkyBlue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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174 - 178 of 487 reviews

Reviewed 12 October 2017 via mobile

We were nearly stranded in Santorini with this Airline.
We had confirmed booking and E tickets when we were informed we had no reservations at check in and denied passage.
It was only on the final flight of the day that due to 2 passengers no show that they finally relented and allowed us to board.
We will never fly them again and the experience was terrible.
The passenger service manager at Santorini airport was nothing more than a rude arrogant pig with no empathy or caring for others.

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5  Thank austravellers63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 October 2017 via mobile

This flight was definitely above my expectation. I'll be honest I was terrified going into this flight being it was a smaller plane & the first time I'd been on a propeller airplane. I was traveling from the US for the first time to Greece & we used Sky Express for our flight from Santorini back to Athens. The flight went super smooth, flight attendants super professional & friendly & very safety oriented. The flight was a super quick 45 minute flight. Got to Athens very smoothly. Would fly with them again & recommend to friends.

Only complaints are with the Santorini airport in general- very busy, small cramped airport with very few gates. Had to wait outside for ~ 45 mins before we could even go into airport as they said it was too early to go through line to get boarding pass, check luggage, & go through security - which actually all went smoothly once they said we could finally get in line (we had gotten there ~2 hrs before flight) I would still recommend getting there ~2+ hours early just to ask where to wait & make sure everything is on time. Once through security very small cramped waiting quarters, very limited seating, so I can see why they don't want people going through security really early. Once they start boarding you board onto a bus that takes you to your airplane to actually board.

All in all it wasn't the greatest experience but I would still choose/recommend flying over a long ferry since it's such a quick flight it's just not the most comfortable of airports.

Our stay however was AMAZING in Greece!!! Athens, Mykonos, Paros, & Santorini - all GREAT! Definitely worth the long adventure from the US! Will hopefully be back!

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2  Thank Melissa W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 October 2017

Not very impressed with this airlines. Both flights to and from santorini were extremely hot. Waited in long and confusing lines in santorini. Very limited luggage room on the flight so large bags must be checked. They were also very strict about weight limits.

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1  Thank JenniferB9299
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 September 2017

Everything was in order and the the girl at the Check in point was very polite and helpful. She offered us a VIP lounge voucher and we really enjoyed spending sometime before our flight. There was a variety of snacks, salty and sweet. Different kind of wines and soft drinks, most popular coffees and tea. The environment was nice and relaxing with good view. We also had our tickets stamped as Safe Lane and we were treated as priority class clients.The flight was right on time. We would certainly travel with the same Airline if we need a domestic flight in Greece.

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    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank ithaki4ever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC