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“2nd of 2 flights also delayed”
Review of Israir


Reviewed 27 March 2023

So this is my second review of this airline as it’s my return trip to Tel Aviv. Again, the flight is delayed an hour. There’s no explanation. There was no advance warning. 3 hours out it was listed as on time. So we are at this tiny airport with two hours to wait instead of one. The other important issue for travelers is that other than the sales platform no communications are in English. Everything is in Hebrew. We had to have help from a friend and then from a hotel concierge to check into our flights. There was absolutely no translated platform or English language option for anything other than sales. So I absolutely do not recommend this airline. Arkia is a much better option. It has 64 flights daily and Israir has two. Arkia flights are on time. Had I known that I would’ve flown with Arkia. At least the view from the airport in Eilat is gorgeous. We are right on the border with Jordan and you can see the mountains. And this tiny airport in a lot is brand new and quite clean. So it could be a lot worse.

Date of travel: March 2023
Thank NYCdriver
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (519)
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3 - 7 of 519 reviews

Reviewed 24 March 2023

I booked israir over Ackria because of the scheduling. And then week before our trip which was booked two months out. Israir canceled our early morning flight and put us on a late morning flight. when we got to the airport. It had become an afternoon flight, and then the flight was delayed again at the gate. There was almost no explanation. Really disgusting and uncaring.

Date of travel: March 2023
Thank NYCdriver
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 February 2023

It was not a pleasure at all all.
from the beginning they didn't pay the tunnels and we had to take a bus to the plain.
They also send him to early and coming 30 minutes before boarder time was late somehow.
On flight you don't get even water and it felt like a low-cost that i never fly with,

Date of travel: January 2023
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Luchy F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 February 2023

1. The English web site is absolutely hopeless, missing most features. Instead use the Israeli/Hebrew web site, and use Google Chrome ro translate
2. On the return from Sharm El Sheikh to Tel Aviv (but interestingly not on the outbound flight), the check in staff forced us to weigh our carry on bags. They charged us$30 per kilo or part thereof for anything over rhe 8kg limit. Since we had no checked bags, this resulted in us having to wear multiple layers of clothes, and putting heavier stuff in our pockets. Be warned.

Otherwise it was exactly as you would expect from a budget airline.

Date of travel: February 2023
Thank Howard T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 February 2023

I flew on flight 661 from TLV to DXB several days ago on a nice Airbus 320. The aircraft was clean and seemed well maintained with a friendly crew. Legroom in coach was acceptable (I am 6 ft tall). However, I paid beforehand extra to select seats but never got the seats I paid for!

Date of travel: January 2023
Thank David R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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