Worst flight experience of my life. Flight from TLV to Athens took 13 hours (2 failed landing attempts) due to weather conditions. Instead of suggesting a proper solution to the customers we were held in the airplane without the option to leave, get ANY food, or have accommodation somewhere else. They were not telling us what was going on, we ended up getting no responses when emailing their ‘customer service’ department (over 3 weeks with literally no response from anybody)
Never flying with them again

Worst companie ever. They cancell the flight and did not confirm any alterantive flight. To be absoluletely avoided !!!!!

The site was written by baby, horrible experience, I do not recommend this airline at all, what the

They manipulate the baggage policy for their own benefit. They told us we could transfer items to our carry on bags so we can be within the weight limit for our checked bags. After we transfer our items they added all the weight of our personal bags together so we had to pay anyway. They were very rude saying we could throw our belongings away to reduce the weight. Very rude liars and manipulators.

This was the worst experience I have ever had at any airport anywhere in the world. The people at the airport were very rude. I’m being kind as this is a public forum that would not be the word that I would choose to use. They told me that my bags were overweight and that they would charge me if I didn’t re-disperse the things in my checked bags, so I went ahead and did exactly what they told me. I took items out of my check bag and put them on my carry-on bag to re-disperse the weight. Then they ended up charging me €154 after doing what they told me would save me money. Never fly this airline.