We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“After book and arrange vacation, they claim the flight is full and no place and let me loose lot of money”
Review of Israir


Reviewed 21 February 2024

I booked flight to go to batumi with israir and booked flight to go back with another company...
I did it from their site and I paid by the credit card and the money was taken..
I went at airport from early morning, they claim that the flight is full and the tickets are not approved and my money will be refunded and didn't give me anyway to go fly...

The worker ask to wait till the last minute so if someone will not come they will accept me,
I waited till the end and the worker said there is three passengers did not come, so he asked the manager to accept me and another one with the same story,

The manager refused and said that maybe at the last second the passengers will come to the door of the airplane!!!!!
He was so rude...

My vacation and all the arrangements are really spoiled and I loose all the money that I booked with for the hotel and the flight to come back😓 ..

Date of travel: February 2024
Thank dr T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (617)
Traveller rating
Traveller type
Time of year
Language

16 - 20 of 617 reviews

Reviewed 18 December 2023

Israir delayed our flight back to Israel by nearly 4 hours with only a few hours notice and no compensation.
There is NO customer service; there is no answer on the telephone; there is no email; online customer enquiries go into a black hole.

Date of travel: April 2023
Thank Alexaesther
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 October 2023

The worst airlines ever! They canceled the flight from Eilat to Tel Aviv without notice to us and we missed our connection flight out of the country during a war.

Date of travel: October 2023
Thank Miri C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 October 2023

Worst flight experience of my life. Flight from TLV to Athens took 13 hours (2 failed landing attempts) due to weather conditions. Instead of suggesting a proper solution to the customers we were held in the airplane without the option to leave, get ANY food, or have accommodation somewhere else. They were not telling us what was going on, we ended up getting no responses when emailing their ‘customer service’ department (over 3 weeks with literally no response from anybody)
Never flying with them again

Date of travel: September 2023
Thank Barz199
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 September 2023

Worst companie ever. They cancell the flight and did not confirm any alterantive flight. To be absoluletely avoided !!!!!

Date of travel: September 2023
    • Customer service
    • Value for money
Thank G1381CYquentind
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
© 2024 Tripadvisor LLC All rights reserved.

This is the version of our website addressed to speakers of English in Singapore. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu.