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“Don't use them”
Review of Israir


Reviewed 15 April 2024

I was flying Budapest today. sadly it was delayed and I am going to miss my connection. I tried to explain this to the lady who was checking me in that I cannot put my luggage in the hold as I will need to find another flight and cannot loose any time in Budapest. they insisted that I had to put my carry on luggage below which is all I had insisting that there was no room on the plane. I kept trying to explain that I needed to get the connecting flight and they would not listen.and forced me to put the luggage in hold which has now caused a bigger problem to get the connection. Awful experience never use them.

Date of travel: April 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Companion19901116460
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (613)
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10 - 14 of 613 reviews

Reviewed 15 April 2024

Disgusting experience.
First, the flight got delayed by 3 hours
Then the check-in staff claimed we don’t deserve a coupon for a drink and food.
Then after we boarded the plane the pilot announced there’s a mechanical problem and that engineers were requested to come over and check it.
It’s been 4 hours since the original departure time and we still have no clue when this flight will take off.

If you don’t want to ruin your vacation, do yourself a favor and don’t fly with this airline.
We will not fly with Israir again, that’s for sure!

Date of travel: April 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank itaytripad
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 April 2024

Pay as much as you need, just don't fly with this delusional company. There is no customer service, bots laugh at you when you try to get service, I had a coupon for a flight that was canceled and for several days you could not activate it because their website did not agree to redeem the coupon for me. I contacted customer service but the bot told me it was not possible to speak to a human representative. In short, I gave up the money and vowed never to fly with them!

Date of travel: February 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank giladm2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 April 2024

This airline is full of delays, It said we will depart at 19:00, before a day of our flight we got a message saying our flight is delayed 45 minutes without any reason
One we got to the airport, We saw on the screen another delay to 9:15 which is 2 hours 15 minutes after the departure time, once we arrived at the boarding time we found out that the plane didn’t arrive to the airport (It means another delay), we waited more than 45 minutes until the plane arrived and then they let us in

Date of travel: January 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank juliankh6142
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 February 2024

Disgusting company that I have ever dealt with until today, this company does not refund money for a canceled flight. Due to the fact that this company did not notify me in advance about the canceled flight, I lost money and moreover, they still has not returned the money for the canceled flight. Never, under any circumstances, use this computer.

Date of travel: November 2023
Thank Konstantin V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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