Terrible Airline, customer service non existent, you can communicate with them only via WhatsApp, Facebook, messenger, or email. it takes them hours to answer and even then, they disappear, mid conversation, communicating shortly, and not eager to help in anyway. On other airlines, short flight, you get beverages or snack, not with this airline the flight attendant are very unpleasant to say, the list would not recommend, this airline to anyone .

I was flying Budapest today. sadly it was delayed and I am going to miss my connection. I tried to explain this to the lady who was checking me in that I cannot put my luggage in the hold as I will need to find another flight and cannot loose any time in Budapest. they insisted that I had to put my carry on luggage below which is all I had insisting that there was no room on the plane. I kept trying to explain that I needed to get the connecting flight and they would not listen.and forced me to put the luggage in hold which has now caused a bigger problem to get the connection. Awful experience never use them.

Disgusting experience.
First, the flight got delayed by 3 hours
Then the check-in staff claimed we don’t deserve a coupon for a drink and food.
Then after we boarded the plane the pilot announced there’s a mechanical problem and that engineers were requested to come over and check it.
It’s been 4 hours since the original departure time and we still have no clue when this flight will take off.

If you don’t want to ruin your vacation, do yourself a favor and don’t fly with this airline.
We will not fly with Israir again, that’s for sure!

Pay as much as you need, just don't fly with this delusional company. There is no customer service, bots laugh at you when you try to get service, I had a coupon for a flight that was canceled and for several days you could not activate it because their website did not agree to redeem the coupon for me. I contacted customer service but the bot told me it was not possible to speak to a human representative. In short, I gave up the money and vowed never to fly with them!

This airline is full of delays, It said we will depart at 19:00, before a day of our flight we got a message saying our flight is delayed 45 minutes without any reason
One we got to the airport, We saw on the screen another delay to 9:15 which is 2 hours 15 minutes after the departure time, once we arrived at the boarding time we found out that the plane didn’t arrive to the airport (It means another delay), we waited more than 45 minutes until the plane arrived and then they let us in