The atmosphere in this flight was so comforting making it want us to stay there longer.Actually we had forgotten to collect our bags and had left in delhi.they cooperated with us and dealt in nicely {Especially Bhavana Chohan} .We would like to thank hem and wish them the best.

very good and having nice travel exp. except issue of some space crunce between the seats. staff was nice and walcoming .

My flight was from AUH-CNN (CNN is a recently opened airport and list is not updated to TA, So selected nearest one COK)
Flight no#G854 on30th May 2019

I have booked a business class ticket for very high premium and offered by the un professional staffs at AUH last minute entry to flight, delayed baggage claim and a week older sand witch inside the flights.

The cabin crews and manager at airport looks like some thunder hit on them and not so responsive even to give a glass of water. Very pathetic un professionally managed airline company surviving due to no competitors on this route.

Up on this issue, the pathetic customer service responded to my mail after a week saying we apologize and our staffs are trained to be good and need improvements !!! and explaining once again the pathetic service they offer on business class. Its just a copy and paste wordings and clearly gives an ultimate line " We don't care "

So my rating is 1/10 for this airline just like Air India Express.

They have started with Direct services to Phuket and reach you there in nearly 4.30 Hrs.
Its a no fuss airline with nearly on time performance.Check in and boarding were swift at both airport and was quite manageable

After the sudden closure of jet airways the other flights have gained a lot of business. But they are good for the money you pay for its easy to check in staff is help full and courteous to the passenger. The cabin crew is well trained and polite. Landing and take off are smooth.