My family was travelling to Maldives in the month of June. We had a connecting flight from DEL-MUMBAI-MALE . We reached Mumbai from Delhi at 9 am and when we went to collect our boarding pass from Mumbai to Male we were shocked to know that there was no flight to Male on that day. The GoAir authorities took us out of the airport and told us to enquire from their counter outside the airport. We were helpless standing at an unknown place with 2 children. We booked another flight from different airlines and reached Male. GoAir refused to refund our money and caused us a lot of harassment with the brainless females sitting at their call centres. We have pledged never ever to book through GoAir again.

The flight was 2 hours late which was surprising since this was a 6am flight! Worse was that there was no communication after the initial information of 1 hour delay. So we were not even able to inform people in Delhi when exactly to reschedule the meetings that we were taking this early flight for! Terrible attitude and completely uncaring :(

Crew member was very good and polite in behaviour,supportive. Food was good, big flight,comfortable seat.

The flight status not revised on web even after flt go on air. Or no any massage for same even on 30 mnt b4 schedule..

While coming back delhi from Patna I booked this goair flight. I don’t why they always charge convenience fee
even you book online from their own website. When I checking in my bag it was 2 kg more and when I said i can transfer some of mu stuff to carry on baggage he said than you will miss the flight and charged for just few kg. Now there airlines is making money for charging extra even for 1-2 kg.