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“Worst Experience in my Lifetime of Flight Travel - Go First”
Review of GoAir


Reviewed 22 March 2023

I Had a business meeting on 21st March in Ahmedabad post which I was travelling to Bangalore via Mumbai connected flight. Ahmedabad to Mumbai flight got delayed three times. I was of apprehension that I might miss the connected flight, so I have approached the counter to enquire regarding delays. Person at the counter mentioned that my flight will reach on time to catch the connecting flight. By the time flight landed in Mumbai my connecting flight has already taken off.

This is not the issue anyway. After this I have faced series of worst experences:

Experience 1: when I approached the Go First counter that transfer gate checkin machine is showing top late and not allowing entry, Attendant just issued me a boarding pass and told you can go to gate 9. Guess what flight already took off but she still issued me a boarding pass to catch the flight that already took off.

Experience 2: When I approached the duty manager of Gofirst regarding the incident he atleast could not get time to talk to my face on the issue. All the time he is looking at mobile and said u have to catch next flight sometime in morning.

Experience 3: when I am registering a complaint about staff behaviour at counter they are not providing details of duty manager as well to register a formal complaint via mail.

Date of travel: March 2023
Thank Narendranathallu13
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (1,660)
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33 - 37 of 1,660 reviews

Reviewed 20 March 2023

I booked my flight from Ahm to Mumbai for 08:55 am and just before 1 day of travelling they rescheduled my flight for 7 times and gave me a flight for 22:20.
Don't ever think to travel with go first,
Air line name has a GO FIRST but u will never be 1st with Go first, your schedule will totally hamper if u fly with this airline,
In fact they have to shutdown their operations.

Date of travel: March 2023
Thank Ramizrb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 March 2023 via mobile

All other flights are going on time only Go First flights are getting delay again and again.
Worst service ever, i will never book this flight again.

Date of travel: March 2023
Thank Mayuuuur
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 March 2023

I had a flight at 5:05 pm and 5 hours before the take off they postponed the flight to 8:10 pm by stating operational issues, but when i checked the flight schedule, all Go First flights got delayed which is not a coincidence. Also 8:10 flight took off around 9:30 because they were waiting for connecting flight passengers (approx 10 passengers) which is unacceptable, becoz 3/4th of the people were already boarded and for this 10 passengers all had to wait for 1.5 hrs again. Again at the baggage claim session everybody had to wait for another 1 hour to get their bags.
If you want to waste your time, please book Go First or else please don't make a mistake.

Date of travel: March 2023
Thank KavyanjanaR
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 March 2023

Worst airline. I dont know why even they are operating. I had a international flight and they have cancelled it 10hrs before departure just stateing a reason of operational issue. Faced inconvenience and my trip got spoiled. Pathetic airline.
If you want to spoil your trip choose Go-First.

Date of travel: March 2023
Thank Rahul3265
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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