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Kathie J wrote a review Jan 2023
Sebastopol, California424 contributions20 helpful votes
I did not travel on Royal but Ruby., From San Fran to vancouver bc. 7 days. I had no idea what to expect. My best friend she is on her 4th. It was the best ever. Never disppointed 1 day. Good food. good staff. Good drinks. and very clean. I have no idea why these people are complaining. So impressed Im takng my husband on a trip to MX riveriers for 10 days in March. Will post a trip report upon return.
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Sail Date: September 2022
Cabin Type: Balcony
Type of Trip:
Destination: Mexico
Pools & Sundecks
Onboard Activities
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Royal Princess

165 reviews
 All photos (2,740)2,740
Full view
Traveller (612)
Common Areas (1,576)
Dining and Bars (842)
Itineraries for this ship


Passengers: 3,560   |   Crew: 1,346
Passengers to crew: 2.64:1
Passengers to space: 39.95:1
Launched: 2013   |   Refurbished: 2018


  • Deck 4
  • Deck 5
  • Deck 6
  • Deck 7
  • Deck 8
  • Deck 9
Additional decks
Deck 4 layout


Cabin size: 222 - 233 sq. ft.
Connected rooms: 30
Accessible rooms: 29
Maximum passengers: 4
Number of cabins: 1029
Traveller rating
  • 74
  • 32
  • 28
  • 14
  • 17
Time of year
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SharmaClan wrote a review 26 Mar
7 contributions11 helpful votes
My family of 4 (37, 35, 5, & 3) went on this cruise just before Thanksgiving 2022. It was my mother-in-laws birthday and in total, there were 15 of us on this trip. On the first day of the trip, both of my boys got sick Pink Eye. We had not even left the Port at the time but by the time they woke up from their nap, they had the nastiest bout of pink eye that we freaked out! As such, it was off to the sick bay! This was a little expensive but what else could we do! The boys spent all night coughing with pink eye. My wife said that something was not right. Back to the sick bay on day 2. Boys had RSV - a respiratory virus requiring antibiotics. Next thing, we are self-qurantined in our room for a total of 4 days on a 7 day trip, leaving the room rarely. On day 4, the boys are much better and everyone is finally starting to enjoy the trip. We ended our trip having a beuatiful birthday party for my mother in law that was arranged by the crew and was essentially free of charge (I think we were charged a total of $200 for food, drinks, photographer, etc. for 2 hours so very cheap we believed for great customer service). Because we spent EVERYDAY on board, we actually really, really enjoyed the service!! The crew, from top to bottom, was absolutely fantastic! As such, we would like to thank everyone we interacted with becuase it was more than just an interaction - they went out of their way to make us feel special! Senior Officers: Ina and Shashank Housekeeping: SunnyTo Princess Store: Mirian Bar: Kalpesh, Rout, and Javed Horizon Court: Atul, Chirag, Sunil, Daniel, Pedro, Jacky, Victor, Gio, Suman, Kuldeep, Deepak, Cindi, Dharmesh, Kiran, and Sagar Kids Club: I am sorry I did not get your names but thank you so much to the 3-5 age group leaders! They helped my 5 year old with alll his homework! This was our first trip we had ever been on and we learned much about the crew - but they also learned soooo much about us. It was a very touching experience as the crew was very genuine, very caring, and made sure that we had a great time. Thank you Princess Cruises for everything!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
somersetlady2018 wrote a review 7 Mar
Somerset, United Kingdom94 contributions15 helpful votes
We have cruised for years, but never with Princess. As we were holidaying in California and the Royal was sailing roundtrip San Francisco, the temptation over came us and we also snagged this at a great price. The ship was not sailing at capacity (about 75%) which proibably helped with our impressions, and there were very few children on board. We had a very spacious suite, and loved the concierge lounge in the evenings, which was certainly a good perk as a suite guest. We were able take breakfast every day in Sabatini's restaurant, which was really top notch. Lunch taken around the ship on sea days, but never in the buffet, although some of the food (especially salad based) looked appetising. It was convenient to have anytime dining, but on 4 of the 10 nights we chose to eat in the premium restaurants; the italian one was especially good for service and ambience. We are not constantly wanting entertainment by day and night but found some first class musicians and bands around the venues. The outdoor space was very pleasant and never full on this trip. The swimming pools are wonderful with depth for a good workout. We loved the technology offered for everyday use by the medallion(app) and found the staff friendly and responsive. The ship was spotlessly clean at all times. Would we cruise Princess again? Yes, certainly, but not in high season whena ship is likely to have high pax numbers, or on a larger class of vessel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Tara F wrote a review 6 Mar
1 contribution
I will never cruise with Princess. My family decided a few months ago to go on a cruise to Alaska for my Dad's 80th birthday. My nieces school is doing a fundraiser with Princess so we booked as a group with Princess employee Jeff Stanley. From the beginning, he was terrible. He put wrong information on our reservations, booked us with the wrong family/group, would not return phone calls and emails, horrible customer service. We book our room and my daughters room with a refundable deposit, we had until March 13th to pay in full. My daughter decided, around the first of February, she cannot go on the cruise. So my husband emailed Jeff and got no response. He called a few times before finally reaching Jeff on February 10th to cancel her reservation. Jeff made sure we wanted to cancel as they were sold out of balconies and my daughter would be giving that up. Yes, we wanted to cancel. Jeff said he would send a confirmation and we would get a refund of the deposit in about 5 to 7 days. 3 weeks later, no refund. So my husband started to email Jeff, call him, no response. He finally called Princess and was told reservation was never canceled. So that person canceled it and within a day we had our deposit. The next day, Jeff called and admitted he held our reservation and deposit because he was waiting for someone else to decide if they wanted my daughters room! So our money was held up for someone else, which sounds completely illegal to me. I contacted customer service and basically Jeff got a slap on the hand and we were offered a $50 on board credit for a future cruise. Really?????? Your employee did something ILLEGAL and that's all you have to offer? I will never cruise Princess, and everyone I know, every social media site will know about your illegal practice and lack of ownership/compensation. Shame on you.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Pamela M wrote a review Feb 2023
6 contributions1 helpful vote
We have cruised a number of times, with several different cruise lines. The Royal Princess was one of the best ships we’ve been on. We have sailed previously on Viking, Carnival, NCL, Royal Caribbean, and another Princess ship. Embarkation and debarkation went smoothly. The medallion and internet worked well; never had any issues other than sometimes it loaded a bit slow. The internet was a little slow at times, but not terrible. The food was very good and plentiful (contrary to a previous review, there was yogurt, smoked salmon, and several varieties of cheese). We ate at both the steakhouse and Sabatini’s, and thoroughly enjoyed both. Special mention needs to go to our server, Everton, at Sabatini’s. He was amazing.The buffet was average. Good selection, but boring after 15 days. The dining room food was good, and servers were very good everywhere. The ship was very clean, and in excellent condition. Our cabin C120 was immaculate (Thanks Dan). The drinks were good, although mango daiquiri needed more mango, which was added when I asked. The free coffee was not the best, but we had the Princess Plus package, so I got the good stuff both at the buffet and at the Cafe on deck 5. Our balcony cabin was on deck 10, near the front of the ship. Unfortunately we had a couple days with unusually high seas, and we felt more movement than we liked. If you are prone to motion sickness, get a lower cabin, mid ship. The entertainment varied from OK to excellent, but given that the cruise industry is still recovering from the pandemic we understand that booking some high end performers has not yet been possible or feasible. The gym is well equipped and clean. I had to make an urgent phone call while at sea, and could not use my cell phone. The customer service staff quickly helped me deal with the issue. Thanks a lot!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
JAD wrote a review Feb 2023
23 contributions7 helpful votes
Have cruise scheduled for June 2023. Having trouble with cruise ready app…have talked to people 2 times by phone with no help. Last time about 2 weeks ago said would have someone call me but 2 weeks and have heard nothing. Have sent 3 e mails about issue but no response. This is for a future cruise not one we have already been on. Difficulty getting help with app.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.