Even before my flight, they sent my itinerary 3 times due to a reschedule in flight timings.
When I was at the airport, the flight was delayed again and it was very chaotic as some passengers were raging and shouting at the staff.
Nothing exceptional on board or about the service. Everything is average. I had the in-flight meal as it was very cheap online and it was fine.
I reached Hanoi one hour late. Felt like I wasted half my day at the airport. Never have I taken such a lousy budget airline. No wonder they have to resort to controversial PR stunts and bikini uniforms.