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“Best Budget Airlines”
Review of AirAsia X - Malaysia


Reviewed 2 weeks ago

I have booked 45 days in advance 4 tickets very reasonable prices, I think best economy Flight in India I Traveled 6 international trips in same airways. I love Airasia.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank ramakrishna2098
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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35 - 39 of 1,438 reviews

Reviewed 2 weeks ago

The flight took off on time. I prebook the meal for my family and friends with Haagen Dazs ice-cream as dessert. It's much cheaper to prebook. Friendly cabin crew and the captain made 2 announcements to inform about the route he is taking and the landing time. I will definitely fly again with this airline.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank mathaviselvadurai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago

Used to be extremely strict on baggage size and weight, also used to force you to pay if you wanted to be seated together - used to face the threat of sitting apart even if you're checking in early.

This time round very pleased that i managed to carry on a decent amount of luggage - may have exceeded their stipulated dimensions by a bit but they were not strict now.
Also was able to be seated together with 3 other friends without having to pay to select my seats.

Flight left on time, and reached on time.

I think thats all i expect from a budget airline, and they've done their job well.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Ming S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

Boarded the flight on time..started 20 mins late from Delhi and reached 40 mins late at Bengaluru..
Being a low cost carrier..service expectation was not much from Airasia..
Staff was good and served nice beverages on board..
It was my first experience with the Airasia and seriously a bitter one..
They should improve on punctuality...

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
Thank vjm1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago

No problem at Penang airport only 1 check in kiosk functioning and the other 2 out of service.One staff should staf at check in kiosk to ensure smooth running of the service.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank dyg n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC