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“Overall good experience from Kual Lumpur to Chiang Rai”
Review of AirAsia - Thai AirAsia


Reviewed 29 June 2018

Our flight went via Bangkok. We booked hot seats on both flights, and pre-booked meals on the longer of the two flights. This worked well. The food was tasty and hot, and service prompt. The flights were on time , and staff friendly.
Definitely a no frills experience but on short hops its just fine.

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    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
2  Thank Tweet G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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129 - 133 of 4,087 reviews

Reviewed 28 June 2018

Earlier it was budget. so we could adjust it with no meals and no check-in luggage. Now things have changed... Charges are very high compared to the earlier travels. At least they could provide some water free of cost!

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    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank manojrmenon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2018

What a poor effort at customer service. One: Splitting the four seats between our party. This airline sucks

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank MarvininThailand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2018

easy check in and good seats with excellent service and food provided, punctual departure and good in flight entertainment

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank ebiriemer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2018 via mobile

My family and I have always travelled with Air Asia and have never had any problems !!
Yes it's a bit more cramped etc but you get what you pay for . Staff are always courteous . Despite the whining of some passengers they still do their job with a smile on their face . Again if you want to look for cheap air fares then this is the way to go Stop looking for complaints and enjoy the trip , We do everytime

2  Thank Tom H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC