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“Quick. Simple & Cheap”
Review of Flybe


Reviewed 4 weeks ago

Like the title says. For a low cost airline, FlyBe is really at the top. Staff are friendly and simple. Food is not priced at a crazy amount. Seats are comfortable. Flight was quick and easy. Flight was so cheap so could not complain.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Danny W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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54 - 58 of 3,046 reviews

Reviewed 4 weeks ago via mobile

Flying to Aberdeen with a transfer in Manchester. 1, Manchester airport is the pits - truely awful. 2, flight from Manchester to Aberdeen cancelled (as were flights to Ireland & Scotland). Flybe staff totally unhelful, a complete waste of space &, as usual when anything goes wrong, Flybe are the first to cancel. Told to claim costs back, but no help how to do this apart from "on line". When all is well, flybe is fine but any probs, customer service totally goes out of the window. Finally arrived in Aberdeen 13 hours after setting off from home. Thanks a lot Flybe!

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    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
2  Thank Paul H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

I'm a regular traveller between Exeter and Newcastle. In my experience this route suffers a lot of delays, reasons given include faulty parts on aircraft/ weather/ staff sickness. Additionally Flybe will reroute planes to ensure flights to other destinations aren't delayed at the expense of this route. Where there are delays Flybe just don't seem to give a damn if people are left stranded for any onward travel from their destination.

In my opinion this airline needs to give serious consideration to their business continuity plans to reduce delays for some quite minor reasons, and when thing go wrong they need to seriously address their customer service and offer support to passenger who may be left stranded.

This route should be a quick and cost effective alternative to driving/train travel, and when flybe get it right it does achieves that.

Unfortunately for me there are too many delays on this route, and the lack of any support for stranded customers means I will using alternate forms of travel in future.

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    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank servicecounts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

We were delayed for 2 hours due to a technical problem with the plane we were due to fly in. Flybe had to bring in another plane. Once on the plane though the crew couldn't have been nicer and there was a tailwind so we the pilot managed to catch up a little bit.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Jane G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 weeks ago

As no other choice for me to fly from Birmingham to Edinburgh in term of time selection so I choose this airline. Actually that just was an economy class with some privilege such as more baggage and a complimentary of food and beverage. But overall an efficient service of the airline.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank RioTirta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC