without any ratings and discussions... just avoid this company. Lie, rude and remove from social networks for bad Comments. It seems that the company works on the principle of a financial pyramid... never have business with this company...

One of the most disgusting experiences in my life, I was with my wife going for our one year anniversary, the counter girl called Olesa was so rude to put us together ... when I asked her to try to do that she said that I have to pay for that!! When I used to work for Royal Jordanian I was providing every upgrade possible to Russian honeymooners! She even checked my bag as handbag although i told her that I have a bottle of wine there, she said : this is your problem, I cannot put less than 7kg luggage but handbag! Eventually they have confiscated the wine and I have to fly setting in the front of my wife!

I will follow up after the flight has taken place. I called customer service to book seats the lady was very polite and provided excellent service. Will write a follow up review after my wife returns.

Anna & Michel Perreault

I flew back to Russia to visit half of my family last summer. My flight got cancelled and I had to wait 12 hour layover to get to Volgograd. Staff at airport were rude and unhelpful. The flight had absolutely no legroom and was very uncomfortable. No in-flight entertainment and my food had a long blonde hair in it that surely wasn't mine (I have short, red hair) Nobody on the flight spoke a lick of English, which in my case was ok due to me being a half Russian who spoke Russian well enough to communicate but there were some Americans on my flight who didn't. In summary bad airline, rude staff.

Booked a return flight from Bangkok - Khabarovsk (Russia) - Bangkok in January 2020.
Arrived to Russia for 13 days holiday with my wife and ONE YEAR OLD BABY.

3 days prior to our flight back to Bangkok, I receive an email says that my flights is cancelled, NO options were given, NO other routes were offered, No date's changes were offered. JUST NOTHING.

Customer service never helped, Whenever we call them they just use a very rude tone and hang up the phone, like they are doing us a favour. They just refused to refund us our money and ripped us off. S7 is supposedly the biggest airline company in Russia, they are nothing like that but a fraud company, Taking people money for a service of transportation which they do only half of it and leaves you in a country of theirs at your own.

You pay them for a certain service which you will never get!
AVOID S7 even if they offer a discounted fare! just AVOID THEM!