An early morning flight from Penang to Kota Bharu in order to get to the Perhentian Islands. It was a smallish 4 engine turbo prop plane but very smooth in operation. The plight was only one hour but in that time the staff served coffee and biscuits. The flight itself was scenic as we flew over the mountain range and then down into Kota Bharu. Good helpful staff and a smooth checkin. They , like Air Asia also have a self serve kiosk but for some reason our reservation number didn't work on it and we just checked in at the desk , no drama. Would we fly Firefly again ? Yes , no worries .

I've used Firefly quite frequently, be it from Subang to Langkawi, Singapore Seletar (*Yes the new Airport for the Turboprops), Penang, and most recently to Johor Bahru, and they have worked perfectly everytime.

A good flight that was on time. Good price, friendly crew and good complimentary in flight F&B. The cabin however looks a bit tired even though the seat covers had just been changed. Overall a good flight

Book FireFly and Malaysia Airlines at your own risk. They simply don’t have the know-how or customer service to run an airline. Boarded the aircraft sat on hot tarmac for an hour. Then passengers are notified there is a problem and told to exit the aircraft. They are disorganized, providing little to no information for passengers, and not in a hurry at all to fix the problem.

This airline has gone downhill fast. I can understand now how they can lose an entire aircraft in the ocean and never know what happened.

They just can’t run an airline.

FireFly and Malaysia Airlines NOT RECOMMENDED.

If you plan for a flight to nearby cities which took you less than an hour, this flight may be your selection.