An early morning flight from Penang to Kota Bharu in order to get to the Perhentian Islands. It was a smallish 4 engine turbo prop plane but very smooth in operation. The plight was only one hour but in that time the staff served coffee and biscuits. The flight itself was scenic as we flew over the mountain range and then down into Kota Bharu. Good helpful staff and a smooth checkin. They , like Air Asia also have a self serve kiosk but for some reason our reservation number didn't work on it and we just checked in at the desk , no drama. Would we fly Firefly again ? Yes , no worries .