My outgoing flight was TR892 and returning flight was TR997. In both flights, I reached my destinations about 30 min later than the scheduled time.
For TR892, I had to take a shuttle service from the boarding gate to the airplane and climbed up a flight of stairs to reach the airplane. This is the first time that I had such a poor boarding experience in Singapore.
For TR997, the check-in counter was only opened 2.5 hour before flight time, although my itinerary clearly stated that "check in opens 3 hours and closes 1 hour before departure time". The staff explained that because it is small plane and they do not require such a long time for check-in. In that case, please state clearly in the flight itinerary!
I have taken budget airlines not less than 5 times and this is my worst experience...