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“Rude flight attendant and terrible management”
Review of Scoot


Reviewed 30 October 2024

Terrible management, the flight attendants cannot recognize customers who ordered the meal so they wake everyone up to check with our names.

I told them I didn't ordered anything but they keep wake me up by pat my shoulder hardly. No apology nor any explain when they find the wake the wrong person up.

Most terrible experience I ever have, never use Scoot again.

Date of travel: March 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Getaway24424527986
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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118 - 122 of 6,594 reviews

Reviewed 30 October 2024

I panicked after seeing previous reviews but honestly had a seamless journey flying with scoot. Late setting off but still arrived on time. I flew from SYD > singapore > krabi and extremely glad I saved some money flying with scoot over other airlines. No in flight entertainment or complimentary water, but I was prepared for this so had a comfortable journey

Date of travel: October 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank amyjones067
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 October 2024

I recently flew from Miri to Singapore on Scoot Airline, which is typically a 2-hour flight. Unfortunately, I was quite disappointed with the experience this time around.

The aircraft used for this flight was notably small, configured with a 2 + 2 seating arrangement (one row with 4 seats). This meant that I had to sit shoulder to shoulder with the passenger next to me for the entire duration of the flight, which was quite uncomfortable.

In the past, Scoot used larger planes for this route, which were significantly more comfortable. The current smaller plane simply doesn't provide enough space for a 2-hour journey.

On a positive note, the cabin crew was fine and the toilet facilities were satisfactory. However, the cramped seating made the overall experience less enjoyable.

I hope Scoot considers reverting to the larger planes for this route to enhance passenger comfort.

Date of travel: October 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Chris L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 October 2024

Unreliable company.
One leg of flight has been cancelled.
Rescheduled/rerouted more than ten times before departure !!!
Panic every time i received a message from scoot. You never know how bad the inhalt is!!
Some flights value for money

Date of travel: February 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
1  Thank Efi K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 October 2024

Worst and most expensive budget airline I have ever taken. Online checkin doesn’t have seat selection option…it is assigned, so good luck!! When you attempted to change seat at the counter, you have to pay because the officer said seat was already assigned. I am not sure about anyone else but the entire check in process sounds ridiculous to me. Honestly, I cannot find a reason why I should fly with Scoot at all. Punctuality…not like it is the most punctual airline

Date of travel: October 2024
Thank Safari35412371628
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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