This is the worst airline trip...we've waited for 8 hours they keep on delaying the time until they cancelled 10 mins.before the boarding time...what a horrible experience!

The flight has been delayed for 3 hours, I was planning to fly toward Tokyo urgent, but it impacted my plans and meetings with a bad service when we ask what happened, never next time.

Terrible management, the flight attendants cannot recognize customers who ordered the meal so they wake everyone up to check with our names.

I told them I didn't ordered anything but they keep wake me up by pat my shoulder hardly. No apology nor any explain when they find the wake the wrong person up.

Most terrible experience I ever have, never use Scoot again.

I panicked after seeing previous reviews but honestly had a seamless journey flying with scoot. Late setting off but still arrived on time. I flew from SYD > singapore > krabi and extremely glad I saved some money flying with scoot over other airlines. No in flight entertainment or complimentary water, but I was prepared for this so had a comfortable journey

I recently flew from Miri to Singapore on Scoot Airline, which is typically a 2-hour flight. Unfortunately, I was quite disappointed with the experience this time around.

The aircraft used for this flight was notably small, configured with a 2 + 2 seating arrangement (one row with 4 seats). This meant that I had to sit shoulder to shoulder with the passenger next to me for the entire duration of the flight, which was quite uncomfortable.

In the past, Scoot used larger planes for this route, which were significantly more comfortable. The current smaller plane simply doesn't provide enough space for a 2-hour journey.

On a positive note, the cabin crew was fine and the toilet facilities were satisfactory. However, the cramped seating made the overall experience less enjoyable.

I hope Scoot considers reverting to the larger planes for this route to enhance passenger comfort.