So I was quite sick from heat exhaustion in the Philippines. I was supposes to go back to Canada via Japan who canceled my flight after notifying them I was sick and specifying it was simply heat related. I was forced to rebook and I ended up taking Scoot to Singapore. I advised the stewardess I needed a barf bag and she was concerned if I was cleared to fly and what my sickness was. I had never flown on Scoot Airlines nor have I ever been to Singapore. It was a late arrival flight. I'm writing this in response to a promise made. I've usually tried to get photos woth airline stewardess because I think it is the best foot forward with remembering Airlines. At first they didn't seem interested as most aren't but I simply explained to them I am sick and this was my first time on Scoot and my first time in Singapore and that I am probably not going to meet anybody in Singapore and I would love to have an actual memory of my first experience with both. They completely accepted my reasoning and said they would gladly do it if I promised to give a good review. Had the experience been bad I would not be writing this review. They gave me a couple group photos of all of together that I am grateful for. They made me feel amazing. Though everyone has there own experience with different airlines. I commend the amazing ladies for the kindness and the memories they left with me. I'd gladly fly Scoot again any time...hopefully not sick next time lol. I don't do social media and I told the girls that. I'd love to share the photos but I do not have there permission. Maybe one day. Definitely based solely on my experience. I whole heartedly recommend Scoot.

Scoot airlines isn't that great considering it's a budget airline, service were ok, food was gassy, seats were kinda uncomfortable for an 8 hour flight. So hnoestly i I were you then just go on a better airline like Qantas or Cathay (800 buck per person via Hong Kong), but if you're really on a budget then you could consider

Flight TR453 from KL to Singapore was to depart at 11.55 am. It was delayed for 4 hours. Reason was issue with plane originating from Singapore. The long delay was unacceptable as Scoot could easily dispatch another plane from Singapore to pick up passengers from KL, with a flight time of merely about an hour!!

They have horrible service, don’t have a system for boarding or for placing bags on the overhead bins. We were in the first row and had to place our bags all the way to the 10th row, and half of the first five rows hadn’t boarded yet. Most of the people who were sitting around us had the same problem and the flight attendant just said, “find the nearest one.”???? It is a cheap airline but honestly next time I would rather pay a little more and be a little more comfortable

Booked a flight on the Scoot App. Got a flight booking number, mobile check in notification and booking was under my trip in the app. Time of flight, suddenly told the booking is canceled because payment didn’t go through. Wanted to pay at the counter, no such option, Stranded at the airport because of Scoot’s app and 0 help from their customer service. Email came from customer service with a “too bad” reply. Ended up stranded at the airport for 8 hours. Cannot believe this kind of terrible service. Please be careful when booking with this airline.