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“How is AIRCANADA still in business”
Review of Air Canada


Reviewed 9 November 2024

DONT EVER BOOK WITH THESE Incompetent mental midgets. I would trust Malaysian air to get me to my destination on time...and they literally lost a plane..Constant delays and disorganization! Getting your bags to your destination is like playing Russian roulette but instead they left 5 rounds in the magazine and only pulled one bullet from it

Date of travel: November 2024
1  Thank Landon J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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226 - 230 of 31,638 reviews

Reviewed 9 November 2024

Air Canada lost our luggage, offered no apology or resolution. Whole experience was bad, would not recommend flying with them

Date of travel: November 2024
1  Thank Jess V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 November 2024

Last time I had a bad experience with Air Canada, but this time it was opposite. The stuff very kind, helpful, service as good as it get for economy class etc. I have no idea why the last time was so bad and really good this time. Anyway, thank you so much for hard work and please keep it up. ALL THE BEST FROM CALGARY.

Date of travel: October 2024
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Thank ALEXEI M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 November 2024

I fly at least 40 times a year, I used to like Air Canada, in the last 8 months they have been getting bad. But now they exceeded the ability to disrespect their customer. I took an insurance for my flight while booking on Air Canada. They wrongly cancelled my flight, I ended up in Delhi with no flight back. I rebooked with British Airway (great by the way and cheaper) now, AC dosent want to reimburse me AND are pushing me towards the insurance. Which dosent recognize my insurance coverage since AC changed the confirmation number when they cancelled. It is a vicious circle, and a vicious company. Avoid at all cost they just don’t care. By the way Hopper insurance is not much better, even if the ticket number stated the same they decline covering the cancellation, well that was worth paying 367$ for cancellation insurance! Over all I’m loosing 2600$

Date of travel: October 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
2  Thank MarieBaboushka6
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 November 2024

PLEASE EVERYONE READ
I had really bad experience with the staff of Air Canada at the checkpoint at pearson international airport . every year I book a trip for my family with Air Canada and First, you guys lost a lot of customer now second just because I got wrong documents which is not my mistake I couldn’t travel yesterday.
I got to the airport Wednesday, November 6 between 1:30 PM till 2:30 PM, I tried to talk to supervisor of Air Canada to discuss my options they treat me really bad and They insulted me and Discriminated me
They were talking to me from the top of their nose they said you don’t understand and they starting talking about immigrants and refugee. And the lady told me you’re a refugee you’re not allowed to travel even though i Came to Canada via spouse sponsorship. I talked to two staff a male and a female and they both were rude and offensive the guy was telling me to go google my answers. I asked him so Google know better than immigration of Canada and government he said yes of course ask Google and with really bad attitude. which is the whole time I try to be calm and control myself to be respectful. I have big following on social media just Instagram I have 10,000 K and TikTok I have 30,000 k and I will share with my friends

Date of travel: November 2024
Thank Sultan H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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