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“Liars air China Told me”
Review of Air China


Reviewed 22 October 2017

Prior to taking this flight receive promotion to upgrade to Premium Economy. Called airline in Australia. Told no Premium Economy
Imagine my surprise on boarding flight to see 2 rows of premium Economy- 16 seats- only 4 occupied [mostly by Air china staff]

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    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
2  Thank Jeffrey C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 22 October 2017

I am forced to travel to China with some regularity, and I finally rebelled and refuse to fly Air China anymore.
Lost or broken luggage, canceled flights, messed up rebookings, awful service, rude ground staff (is it a requirement to be rude to work for Air China in Beijing?)
I just can't take it anymore.
Their international flights are bad, but domestic services are even worse.

The final straw was being sold an expired cosmetic as part of in-flight their duty free offer.

Never again.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
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    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank 2catsinJP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2017

We have a Very relaxing trip all steward staff are kind friendly and smiling,Just To improve the quality of the food for Europe citizens

1  Thank Kelly S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2017

i had a positive surprising on the this flight, it was very comfortable, the food was good,service and attitude very good.
the seats where comfortable and i do recommend to take this flight.
also take books and magazines, you cant use your phone t flight mode.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank gerson r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2017

the airplane was a normal one that you find in China, the cleanse is according the Chinese standards where you will find dust on the corners and etc, cold be better.
the food is Chinese style that is totally ok because is a domestic flight.
we left on time from the airport and the check in was super fast.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank gerson r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC