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“Air France remains amazing”
Review of Air France


Reviewed 25 February 2018 via mobile

Again a wonderful experience with AF.

Maybe the seats do not permit a perfect recline as one would wish for but the friendliness and professionalism of the crew is to be commanded.

Every single one of them from the crew tried to make everyone’s experience as pleasant as possible.
And they definitely managed.

Felicitations a tous!

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank danielasQ5980KP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,009 - 2,013 of 21,399 reviews

Reviewed 25 February 2018

Paid extra for extra legroom seat, but due to "rearrangement of seating structures" the row we were in was a standard row. When we complained we got a classic gallic brush off..... total culture shock after Japan!

Furthermore , aircraft was dirty and tired, aircrew rude, and IFE at best mediocre.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank Viggenboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 February 2018

Well. Since the moment we arrived to drop the bags we knew the flight was running late. And it was indeed at least 6 hours later when the boarding began . We asked at the check in desk about a voucher for us to grab a bite at Charles de Gaulle (considering we already lost our connection in Paris) but the lady said we have to check it out the possibility when we arrived there. It was a long time since a flew AirFrance and apparently they did magic into squeeze another chair at the same space. I'm a petit person and I couldn't move without touching the next person, who was also petit. Awful!

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank MelBr75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 February 2018 via mobile

This was about as textbook a flight you could wish to be on. The staff were really friendly, they didn't sound fake they were genuine, the service was quick and was made to look easy. Complimentary drink and a pain au chocolat this really is the bar most airlines should aim for.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank Ben H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 February 2018

Nice flight for my kids travelling from LYS to LIM via CDG. Perfect service for UM (unaccompanied minors). Parents should trust Air France for safety and friendliness. Well recommended for any type of traveler,

Thank brunol764
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC