The first thing we should think of when flying is safety. With American Airlines, we are totally safe. Then comes punctuality, and in my experience, they are also fairly good with the departures and arrival times. About the fares, this is not a low cost carrier, so do not expect to find the best offers in the market. Also, the food needs a serious upgrade even in F and C class, and the cabin crews can work on their attitude (they should take advice on this from the Asian airliners, starting with their fellow One world partner Cathay Pacific). Overall, I will keep flying with them, cause to me, safety and punctuality come first... And hope they are working on improving their weak links.