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“The nonstop from DFW to MRY is a game changer”
Review of American Airlines


Reviewed 9 September 2019

Over the past 15 years we have had to made this trip making stops in LAX or
PHOENIX or flying nonstop to SJC or SFO and then renting a car to get to Carmel. Finally AA has instituted seasonal ( summer) service nonstop in to Monterey airport , which is 10 minutes from Carmel. There are so many Texans that try to get out of the heat in the summer but had to suffer the flights to get out here. Now it is a breeze and I have checked with every person that I know in CA who have taken this nonstop and they agree. I hope they make the service year round soon and we can really make our reservations knowing that there is a nonstop option

Date of travel: June 2019
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    • In-flight Entertainment
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    • Check-in and boarding
1  Thank Greg K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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11,463 - 11,467 of 75,373 reviews

Reviewed 9 September 2019

Flight was schedule to depart at 6pm but there was an issue with one of the lavatories, it overflowed, floors on several rows were soaked so flight was delayed since it wasn't safe to walk on slippery carpets. It started as a 1/2 hour delay, then 1 hour then 2 hours then 3 hours. So most of us missed our connections in Dallas. The crew was great. They brought us boxed lunches and provided updates. And, the AA.com app continued to update flight status and provide us with flight options to change our missed connections, then the crew provided boarding passes for us. No charge for our drinks once we boarded - bonus! It was a long trip but we made it home safely. Bravo to the crew for thinking of safety first and making us as comfortable as possible.

Date of travel: August 2019
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2  Thank Gwen J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 9 September 2019

always the best on time great service people from the counter to on board,,plane always clean with inflight entertainment

Date of travel: September 2019
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Thank Elizabeth E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 9 September 2019

As usual, their logistics is the worst. If they didn't forget to schedule a crew, they forget to schedule a captain as one of the pilots. Can't fly without one. Then there's a maintenance issue that requires the passengers to deplane so they can replace a module and run up the engine. I watched them do the test at 10:30. They finished by 10:40. At 11:45, they finally announced that the flight was cancelled. This was a two leg flight which now required rebooking the other leg of my trip. Day one of the vacation and I'm already wiped out. Thanks, American. If anything, you're consistent.

Date of travel: September 2019
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
1  Thank Buzzy151
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 9 September 2019 via mobile

It’s been a very pleasant flight to Chicago with American Airline. They organized passengers into 9 groups to get into the plane. It was very fast and no hurtle. The pilot landed the plane so smooth and the flight attendants are very polite. There is an old lady spilled a can of soda while opened it and the flight attendant helped her to clean up.

Date of travel: August 2019
2  Thank Willfung
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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