Three of us traveled from Tucson thru Phoenix to Kona via AA on Feb 11th. We shuttled to Phoenix on a smaller commuter plane, but then were lucky enough to fly on an Airbus 321 across the Pacific! It was the most comfortable seat ever on a flight to Hawaii! I was in the middle seat between the window & aisle and did notice my left arm was slightly cool, compared to right arm. My friend, sitting on aisle, had pants on, several layers, including a hood, and she also needed all 3 of the blankets provided to us. Don’t quite understand why it had to be that cool! But seats were comfy & had plenty of plug-in’s for electronic devises. And, the age old question, why don’t they load planes from the back to the front? We were seated about midway thru plane, yet were placed in Group 8 to board!!!! I understand that since our tickets were not as expensive as others, hence our placement so far back in loading, but that’s just silly!

I haven’t flown this airlines in years and I won’t in the future either. The plane was small and seemed old. The stewardess wasn’t that friendly. When they spoke on the loud speaker it sounded like he had it in his mouth , as you couldn’t understand a word! I can’t imagine if it was an emergency!! No one would know what directions were given!!

Using my frequent flyer miles for a trip to Costa Rica via Miami. Flight was fine to Miami with a vacant seat in the middle, comfortable. Had to paid $30 for checked luggage - stupid.
Four hour layout over in Miami (good idea in Miami), walked to the next terminal E for our flight to San Jose. This flight was packed but we still arrived early. Bought Purell to fight this coronavirus. All in all a good journey. Return flight to Miami was ok too, however Miami airport is a hot mess trying to make a 60 minute connection. Avoid if you can. High winds in Boston delayed us but happy to be back. No evidence of virus checking???

Haven't flown AA in years. The attendants were most helpful upon check in at LAS, changed our seats to accommodate person with a disability. Had a wheelchair waiting for us at both Phoenix & Puerto Vallarta
Returning from Puerto Vallarta wasn't as pleasant. The seat belts did not fit and we were in the very last row---34. Couldn't get moved up.

Flights were on time, service good, personnel professional and friendly. The legs of the trip were fairly short, so the light snacks provided were adequate.