American Airlines has been a disappointment from the get-go. They frequently cancel or delay my flights. I keep flying with them because I made the mistake of signing up for their credit card. Well, even that has been a debacle. They gave me a second AAdvantage number that’s not actually linked to my account. So whenever I check in to my flight, it tries charging me for bags so I have to bag check at the counter. And it’s not applying any of my miles to my account so I really just have a rewardless credit card.
They are cheaper to fly, but you’d better account for a few extra days on both ends of your trip because you probably won’t get there or leave when you plan to (due to cancellations or delays). The staff is overall unpleasant too. Most attendants have been obnoxious, rude, or simply apathetic. I’ve experienced few attendants who have been pleasant.
The last cancellation came the morning of through text. An agent didn’t even call me to schedule a different flight. I had to do it myself.
I’ve attached a screenshot of the most recent text notifications. One of my incoming flights was delayed which caused my bags to be directed elsewhere as they did not make it on the connecting flight. Then the morning of, they canceled my return flight. This is a normal occurrence so I’m going to cancel my credit card and fly with delta from now on.