On this specific flight the female flight attendant in first class on March 24th, 2021 was all around fabulous! We thank her for making our travels amazing.
The other 6 flights we took, all on American Airlines and all in first class, were not amazing and most of that was due to the interactions we had with or overheard from flight attendants. One suggestion I have is for flight attendants to express frustrations between one another in a quieter tone. On every flight there was a lot of cattiness, power tripping. I understand working with the public might be frustrating but there are professional ways to address situations.
Another frustration was that on some of the American Airlines flights they would not allow us to check our stroller at the gate as an a la carte to pick up upon landing. This made layovers extremely difficult with a toddler who needed a nap :( In Miami we weren't even allowed to take the stroller through TSA. We checked our luggage and the ticketing agent said the stroller was fine to take to the plane but we were stopped at TSA and told to check the stroller. I thought this was a TSA issue but the woman demanding us to check the stroller was an American Airlines employee standing guard at the TSA entry. The lack of consistency caused frustration and anxiety that was not necessary.