Flew to Egypt which was around a 5 hour flight. No food. No TVs. No blankets. No pillows. The snacks you could buy on onboard sold out very quickly meaning there was nothing to eat even though the flight was over a meal time. Very disappointing experience considering how expensive the flight was. I would definitely not recommend travelling with British airways again.

Just leaving for airport for flight to Gatwick London when literally just got email saying flight cancelled till next day, with an unwanted stopover of three hours in Dallas and a follow on flight to Heathrow, not our booked destination airport of Gatwick. So arrived home a day later than we had booked. So as mid 70 year olds we had a day of upheaval, stress of finding accommodation, extra meals, needed to book extra day of car rental and organise a different pickup in London from a different airport. We spent over two hours while stranded trying to get help from BA and all we got was,”we are busy right now” and phone disconnected, happened several minutes times. Thank goodness we weren’t a family with young children and we hadn’t had to get from heathrow to Gatwick to pick up a car parked. This is third time we’ve had an unacceptable service from BA and will never travel with BA again despite it seems they have a bit of a monopoly of flights to Orlando from Gatwick. You can either go with them or their partner airline that’s also run by BA. How does that monopoly happen. I have written to them but after nearly three weeks got no reply.
If I could have they would get 0 but no star for that.

I would like to thanks Cyril from Geneva Airport who made my journey back to UK 1000 time better than my way in ! He help me with a seat I paid and was took off as my baby is under two he made sure to make my flight as smoothly as possible . Thank you again !

Alexandra and Jack

Boeing 777 – Club World Suite (Business)

I flew BA in their (fairly) new club world suite in February 2023 and before I give you my summary, I’ll let you know that you can check out the full video review at Luxury.Vegan.Travel on YouTube.

For ref, I was in seat 2K – Window to my right and aisle access to my left.

Here is my review….

Service – 5/5
Pro – Excellent! The crew were kind, caring and friendly. They clearly love what they do.

Seat – 4/5
Pro - Fairly comfortable
Pro - Good for (fairly) tall people when fully flat.
Pro – You can close the Suite door after take-off for more privacy.
Pro – Can exit your seat during meal service.

Con – Not the best for people who like to bend their knees while sleeping.
Con – Not the best bedding.

Note – BA introduced this new seat after many years of having the same old and it was rather disappointing that it wasn’t better. There are better business class seats elsewhere and may even be cheaper.

Inflight Entertainment (IFE) – 5/5
Pro – Excellent choice for all categories – plenty to keep you occupied for a long flight.

Amenity Kit – 4/5
Pro – Fairly well stocked containing the essentials such as dental kit, eye mask, moisturiser, socks, ear plugs, lip balm and even a pen.

Con – Case has a less premium feel to it.

Food & Beverage 1/5

Food
Pro – Dessert was nice.

Con – I ordered a vegan meal and it was boring and tasteless. No presentation and not appealing. This goes for both meals served during the flight. (This was also the case on my flight from London to Nairobi in their new club world suite). These were actually the worst meals I have eaten (ever). If you are vegan I suggest eating well before the flight and then taking some snacks with you or just sleep!

Beverages
Pro – Satisfactory selection
Pro – Nice glass wear. I ordered a whisky and it came in a beautiful glass which could give Finnair a run for their money.

I hope this helps you and please check out the video at Luxury.Vegan.Travel on YouTube.

At the gate we were TOLD that my very small carry on bag would have to go in the hold, as British Airways was using a small plane. I really didn’t want my bag to go in the hold as we had just come from a long haul flight and didn’t want the delay of waiting for my luggage after the flight. When I boarded the plane I saw that the above luggage compartments were full of very large suitcases. British Airways staff at the gate should have been more observant and vigilant and insisted that such big suitcases go in the hold, not my little bag. I also did not like the tone in which the BA member of staff spoke to me. During the flight we were offered a little bottle of water and a miniature bag of pretzels. Not even a cup of tea or coffee.I will never fly with British Airways again.

https://www.tripadvisor.com/ShowUserReviews-g1-d8729039-r883126475-British_Airways-World.html#