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“On time, smooth service”
Review of Brussels Airlines


Reviewed 18 February 2018

Always on time, nice and friendly service on board. Even with the lowest air-fare you are allowed to have one piece of cabin luggage AND a handbag!
I fly Brussels airline very often and have never been disappointed.

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    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank qqtt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 18 February 2018 via mobile

You get snacks and drinks even on low short fliegts. The attentands were friendly and polite if I compare them to attendants from other five star airlines. The older A320 planes they are in very good shape and clean. Online check in.workes very good and the airport in Brussels is good equipped with good bars and shops but not crowded at all.

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2  Thank 324semia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 February 2018 via mobile

The Brussels Airlines services from London Heathrow to Brussels are very convenient and quick, taking just 40 minutes from take off to landing. Despite the relatively short distance an at-seat service would be nice, like other Star Alliance members offer.

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Thank alexanderlexijones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 February 2018 via mobile

Altrough Brussels Airlines is a Star Alliance member, their service is not even close to their another members like Lufthansa, Swiss or Austrian. Very poor quality of food on long haul flight, and no servise on European flights at all. Not even water or beverage servise.

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Thank PatrikK76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 February 2018

It was a regular flight with full price, but we did not get even simple water on the 4 and a half hours flight.
Next day (on the same ticket) we flew from Lisbon to Madeira in Tap Portugal. An hour an a half - We were given a nice sandwich, wine and light drink!!!

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank nadi O o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC