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“Flown home by a friend - literally”
Review of easyJet


Reviewed 4 August 2016

We tend to use Easyjet at least annually for a European holiday as we live close to Gatwick and this airline serves a good range of destinations at reasonable value for money. We then book hotels independently. Their website is easy to use and you can clearly compare dates and prices of flights. These days you can also prebook even their normal seats so there's no stress to be at the gate first.
We had a brand new plane for this trip so all clean and in good working order with decent leg room in relation to flight duration. On the way out it seemed to take forever for the drinks service to move down the aisle and we were only around row 9 but that was our only minor complaint. The flight departed a little late but caught up with its scheduled arrival which usually happens and I think we landed a little early on the return.
We were stunned to find we were being flown home by a female pilot friend of my other half who popped down the aisle to say hello when she took a break from the cockpit mid flight. She also gave us a nice smooth landing! Well done Capt Myers!!

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    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Roundy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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8,855 - 8,859 of 20,093 reviews

Reviewed 4 August 2016

Frustrating! Guard mentality staff - probably coming from the single bag policy and carry on luggage policy. Queue to get on board flight is just an elbow fight free for all! Saw other customers and staff having heated discussions about single bags policy and case size. Whatever happened to the happy laughing staff i saw 20 years ago when i started flying with Easyjet! Arrived feeling drained and frustrated!

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    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank RoverPete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2016

First time I have ever flown with EasyJet and I have to say it was a surprisingly good experience. Everything was smooth, seats were reasonably roomy but it was the staff who are worth a mention. One of my daughters is a poor flyer and fainted on the flight - the staff were extremely capable and reassuring (tho we did have to pay for the kitkat and coke to get her sugar levels up). But they did move people around so she could lie down.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Legroom
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Meek5968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2016

As you now do all the admin even down to printing off your boarding pass can Easy Jet explain £60 Admin fee for changing dates the following day of our initial booking. We have not had any problems prior to this and we tend to use Easy Jet a hell of a lot.so if they read this it would be interesting to hear their reply.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Frank T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2016

We have been using these for many many years now and never had any problems, alway found them very good and helpful. I would recommend them to anyone.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Happygolucky621
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC