We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Covid challenge dealt with by the crew. First rate.”
Review of easyJet


Reviewed 31 August 2020

Don't normally do flight reviews but the cabin crew of flight EZY6271 are worthy of a mention and a commendation. Four very cantankerous passengers took exception to the requirement for wearing facemasks! They were very verbal and offensive both to the cabin crew and passengers around them (who they were putting at risk). The cabin staff worked exceptionally hard to contain the situation during the flight and the cabin manager showed great presence of mind in dealing with the four. I assume the captain radio ahead and the four were removed from the plane by police immediately upon our arrival. Given the Covid 19 situtaion I can't praise the crew of this flight enough. WELL DONE ALL. Your efforts were appreciated. Thank you.

Date of travel: August 2020
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
1  Thank thepostie2010
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Write a reviewReviews (56,845)
Traveller rating
Traveller type
Time of year
Language
  • More languages

703 - 707 of 56,846 reviews

Reviewed 31 August 2020 via mobile

Booked a late flight to Faro when the airbridge was reinstated. The App is easy to use.
The flight was very efficient, with all safety measures adhered to.....and it was ahead of schedule
Definitely recommend

Date of travel: August 2020
    • Seat comfort
    • Customer service
    • Legroom
    • Value for money
2  Thank JanetC2029
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 31 August 2020

Given that the airline industry is in turmoil and many staff are losing their jobs you would think that staff would do everything they could to ensure flights are safe. However on the return journey staff could not be bothered and did not challenge passengers once about not wearing face coverings. Announcements were made but there were at least 7 opportunities where crew passed through the cabin and could have told passengers to wear their face covering properly. They just couldn't be bothered.

Date of travel: August 2020
    • Seat comfort
    • Customer service
    • Cleanliness
    • Legroom
    • In-flight Entertainment
    • Value for money
3  Thank kimmy12CambridgeUK
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 30 August 2020 via mobile

First time we have flew since coronavirus, and apart from wearing a mask it wasn’t too bad, the staff we efficient and friendly too, I did think the luggage policy of handbags in your hand luggage was harsh, especially as it seemed the rules didn’t apply to everyone and most people’s hand luggage is probably already full

Date of travel: August 2020
    • Seat comfort
    • Customer service
    • Legroom
    • In-flight Entertainment
    • Value for money
1  Thank Moff1892
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 28 August 2020 via mobile

You are allowed for one single hand bag and your laptop has to be included in that you cannot take it separately and what they charge at airport for that is a shame it's a scam on top of that they don't tell you anything before reaching the craft

Date of travel: July 2020
    • Seat comfort
    • Customer service
    • Legroom
    • In-flight Entertainment
    • Value for money
1  Thank Alsad1982
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
© 2022 TripAdvisor LLC All rights reserved.

This is the version of our website addressed to speakers of English in Singapore. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu.