Am travelling on Etihad from Rome to Brisbane in August. I went onto the Etihad app to pay extra for better economy seats premium. Paid $159 x 2 for seats for my husband and I. There was a problem with the app and only my seat was upgraded not my husband yet they charged me for two seats. Now I have to sit in a different seat to my husband on that flight. My travel agent tried to fix it but couldn’t. How awful is this!
Last time I fly with them.