Had to book this flight as my original 19:30pm Thursday flight was cancelled by e-mail at 23:55pm on the previous Tuesday night. Because this e-mail was sent whilst I was sleeping I didn't realise it had been cancelled - also the mobile app was inviting me to check in at 8:00am next Wednesday morning - so I was under the false impression that the flight was still on until I read the e-mail - all very confusing and misleading. The cancellation e-mail gave me a number to call (+358 10 80 40 60) - which didn't connect me to anything (tried 4 times) - what was the point? Clearly there was going to be no help from Finnair - but I quickly found this flight available from their website and booked it at a cost of €257 which was more than the return flight that got cancelled! Plus a night in the Hilton at the airport for €231 (as the flight was 12 hours later than my original). The plane turned out to be only 20% full but they still sat passengers together (what about coronavirus?) and no-one was offered one of the empty business class seats. All we were offered on the flight was a bottle of water and a chocolate bar whilst 3 hours on the plane. No sign of a refund for the cancelled flight 10 days ago. I guess if this airline goes out of business because of Coronavirus, then their will be little sympathy from me - as instead of stepping up to mark to help their passengers in this crisis they appear to have done the opposite.