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“Great Experience”
Review of Hawaiian Airlines


Reviewed 12 March 2020

Our experience in the roundtrip fight was very positive. The airplane was no frills (none needed or a short flight) but the plane was clean and comfortable and everyone associated with the airline was helpful and friendly.

Date of travel: March 2020
    • Seat comfort
    • Customer service
    • Cleanliness
    • Legroom
    • Value for money
    • Check-in and boarding
Thank S4160UKroberth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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127 - 131 of 7,619 reviews

Reviewed 12 March 2020

Everything wad good except legroom, as is normal. Also egg in egg wrap was so thin you could almost read through it.

Date of travel: February 2020
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and boarding
Thank James L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2020

CLEAN- My sister is a nurse and always cleans all the surfaces around her airline seat. This time we cared even more for Covid-19 precaution. She was amazed on both of our Hawaiian Airlines flights that there was NO soiling on her disinfecting cloth. These planes we CLEAN!

KIND-the staff at the airport and on the plane we're notably kind and gracious. Maybe that's what living in beautiful islands does to people:) I asked one staff member at the airport if I was allowed into a certain line and I told her if I didn't qualify I'd move and she responded with a smile "or we'll just take care of you". Not the response you sometimes get at an airport! We had so many kind encounters with Hawaiian Airlines staff. I didn't fly them from the mainland , but had read online that they're the best airline to fly to the islands. My short experience gave me an idea of why!

MAHALO - thank you Hawaiian Airlines for a job well done. I was very touched by your magazine article about the special things you did when you knew you had a guest on board who was a Pearl Harbor survivor coming for a special anniversary event. You arranged to have crew who were former military to honor him in that way and you arranged a water guard. Wow. And in the same article you talked about how much it meant to you all to get to help Samoa to stop a measles outbreak. You guys don't even fly to Samoa , but when the call came for help you guys were there. I am grateful for your hearts and attitudes...YOU are making a difference Hawaiian Airlines!

Date of travel: February 2020
    • Seat comfort
    • Customer service
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    • Food and Beverage
    • Legroom
    • Value for money
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2  Thank bluebug2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2020

It seems that customers come first with Hawaiian and that is a pleasant experience. Attendents always willing to help. Good service good food good flight! Can't ask for more!

Date of travel: October 2019
    • Seat comfort
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    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank mstrit2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2020

As an island way out there in the southern oceans we have to fly. We (i don't mean Australians i mean my wife and I ) travel mostly to the States, as the West Coast is 14 hours why fly locked in a metal tube for that long, way back when we started travelling we have always flown the 9 hour hope to Ohau, stay a night at the least and then a 5 hour hope to the main land. Really why do some put themselves and in some cases their children through 14 hours of possible kicking and screaming. I understand that cost is a big factor.

Now the airline has a ample bag policy and the seat even in cattle car are generous, but premium economy is where you have to be, better seating with all the perks of up front without meals, and the cost is not over the top.

I haven't found a better airline in my opinion . (and no i haven't tried them all)

Thanks, Michael

Date of travel: April 2019
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank nuth0use
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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