This was our first time on JAL. We fly regularly to Australia, and wanted to have a change of stopover, rather than Singapore or Dubai, so stopped in Tokyo for three nights. I cannot recommend this enough. Tokyo was fantastic.
JAL business class was actually quite a bit cheaper than BA or Emirates, so we were nervous of what to expect. We were delighted with everything. Staff are delightful, the flights departed and arrived exactly on time. Business class seats were far better than both BA and Emirates. The food was fabulous, especially from Tokyo to Sydney.
JAL is definitely our preferred airline for London to Sydney, and we cannot wait to experience Kyoto on the way back.