Same as usual, you do not fly KLM for quality on board, but for reliability. Even you do pay extra for confort seat, the seats are very small and unconfortable. The food is very poor: no choice, cheap and not tasty at all. The stop-over in Taipeh is very disturbing, you have to carry all your stuff out of the plane and line up for security control to get back on the plane.
“forgettable”
Review of KLM Royal Dutch Airlines
6019
Date of travel: February 2019
Thank lucastintin
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (32,806)
5,512 - 5,516 of 32,806 reviews
2920
One of the affordable way to fly business to Bali from Singapore. Lots of Dutch travelers as it is a fifth freedom flight. The service was expected of a European airline. Food was slightly above average. Every business class passengers get a delft house with gin inside.
Date of travel: February 2019
Thank Herwie
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
4467
Best European Airlines so far, better then Air France, Lufthansa or others...
To compare to other I prefer Air Korea, JAL, Thai Air, but for European destinations
is a good value..95% on time;
Date of travel: October 2018
2 Thank MAXHouston
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
IriesB, Manager at KLM Royal Dutch Airlines, responded to this reviewResponded 28 February 2019
Thank you for your short and sweet review, Max. We are happy we are able to meet your expectations for your travel. We hope to you see soon again!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
510
I was very pleasantly surprised with the overall experience. Past few years I have only been using Emirates. But as the tickets are getting pricey, wanted to try out other options. KLM offered the best price and connectivity options.
The planes were not new but clean and decent. Food was good and very good. I was surprised with the great service. Previously had bad experience with European carriers but not so with KLM.
The Schipol airport was great as well. Very helpful staff, clean and neat.
Will now keep flying KLM for this sector.
Date of travel: February 2019
2 Thank thirdmind5
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
IriesB, Manager at KLM Royal Dutch Airlines, responded to this reviewResponded 28 February 2019
Your review has definitely put a smile on our faces. Thank you for taking the time to write this for us. We think you have covered a lot of areas on your review! We are definitely looking forward to seeing you on board soon.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
13463
I booked two of the same flights and they sorted it within 10 seconds! Unbelievable customer service, 100% would recommend!
Date of travel: February 2019
Thank _jesswilliamss
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
IriesB, Manager at KLM Royal Dutch Airlines, responded to this reviewResponded 28 February 2019
We are happy to hear that you have had such a wonderful trip and great customer service experience. We hope to welcome you on board again soon and we thank you for taking the time to write this review for us.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC