There was a short flight to Amsterdam. This was fine, except that it seemed to take an unusually long time to complete boarding.

Flight to San Jose was good, despite the length of the journey. Comfortable seats, leg room was fine. Windows which adjust the amount of sunlight, without blinds. Service was excellent. The food was good throughout, personally we might have preferred slightly more savoury options but it was still good.

We fly frequently but first time with KLM - will certainly be a preferred choice in the future!

I flew economy with an upgrade to economy plus. There used to be a time when paying extra money for this upgrade was totally worth it. This time, not much extra room, tiny earbuds that don’t fit in my ears, they used to give you ear phones in this class....
I’m very disappointed because this was my favorite airline company, and now, I don’t know which airline I’ll travel to Europe...

Same as usual, you do not fly KLM for quality on board, but for reliability. Even you do pay extra for confort seat, the seats are very small and unconfortable. The food is very poor: no choice, cheap and not tasty at all. The stop-over in Taipeh is very disturbing, you have to carry all your stuff out of the plane and line up for security control to get back on the plane.

One of the affordable way to fly business to Bali from Singapore. Lots of Dutch travelers as it is a fifth freedom flight. The service was expected of a European airline. Food was slightly above average. Every business class passengers get a delft house with gin inside.

Best European Airlines so far, better then Air France, Lufthansa or others...
To compare to other I prefer Air Korea, JAL, Thai Air, but for European destinations
is a good value..95% on time;