I was taking a Sunday afternoon flight from Perth direct to Canberra and Qantas sent several reminders to my mobile about my flight and at no time did they mention they had bumped me.
When checking in on the machines at the airport I could not get a response from the machine about my flight. Eventually I got some help from a Qantas employee and she told me I had been bumped. I had booked the flight in November 2016 so was most surprised and this employee told me 'we have politicians flying to Canberra and the flight is full'. She said it was irrelevant as to when I had booked but I was to go through security and wait at a desk upstairs and if after everyone was on the plane and there was a seat then they would let me on.
I did ask how to see that this does not happen again and was told to join the Qantas Club.
I was also told I would be compensated for all this but when I did eventually get on the plane I got the seat by the toilet and my seat was a fixed seat and the man in front put his seat back and I was jammed in. So much for compensation. I had booked a window seat in the centre of the plane. I do know that Qantas are not obliged to give you the seat you book but I was short changed with a very uncomfortable seat.
I have contacted Qantas but they have not replied - 2017/161562.