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“.................” 4 of 5 bubbles
Review of SilkAir


Level Contributor
28 reviews
6 helpful votes
“.................”
4 of 5 bubbles Reviewed 2 weeks ago

no television.at least they provided game sets for my children to play.it was very cold and dusty.it was not better than i exspected but it was worse!!!!!!!!!!!!!!!!!!!!!

  • Travelled March 2017
    • 3 of 5 bubbles
      Seat comfort
    • 5 of 5 bubbles
      Customer service (e.g. attitude, care, helpfulness)
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Food and Beverage
    • 4 of 5 bubbles
      Legroom
    • 1 of 5 bubbles
      In-flight entertainment (WiFi, TV, movies)
    • 4 of 5 bubbles
      Value for money
    • 5 of 5 bubbles
      Check-in and Boarding (e.g. efficiency, service at gate)
Helpful?
Thank Zachary Tan Jun... Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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414 reviews from our community

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English first
Brisbane, Australia
Level Contributor
27 reviews
12 helpful votes
“Nice no frills airline ”
4 of 5 bubbles Reviewed 2 weeks ago via mobile

I usually use silk air for little flights around Asia. I do realise it's a budget arm of Singapore but have always found the staff to be willing and helpful. They are mostly on time but seem to be late leaving a destination rather than arriving so no problem. They do provide a meal which is good but hardly needed on an hour or so flight. Unlike other budget carriers who give you nothing for free. I will continue to use them even with a few hiccups I've encountered over the years.

  • Travelled March 2017
    • 3 of 5 bubbles
      Seat comfort
    • 4 of 5 bubbles
      Customer service (e.g. attitude, care, helpfulness)
    • 3 of 5 bubbles
      Legroom
    • 2 of 5 bubbles
      In-flight entertainment (WiFi, TV, movies)
    • 4 of 5 bubbles
      Value for money
Helpful?
Thank gman174
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
33 reviews
13 helpful votes
“Not unless you have too”
2 of 5 bubbles Reviewed 2 weeks ago via mobile

Disappointing as it is operated by such a great airline in Singapore Airlines.

Old plane, service not great, food terrible and drinks average.

Wouldn't fly with them again unless there was no other alternative.

  • Travelled December 2016
    • 2 of 5 bubbles
      Seat comfort
    • 2 of 5 bubbles
      Customer service (e.g. attitude, care, helpfulness)
    • 4 of 5 bubbles
      Legroom
    • 2 of 5 bubbles
      In-flight entertainment (WiFi, TV, movies)
    • 2 of 5 bubbles
      Value for money
Helpful?
Thank Neil G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
246 reviews
107 helpful votes
“5 stars airline”
5 of 5 bubbles Reviewed 2 weeks ago

Excellent airlines. Very clean and comfortable seats . Great food during the flight and amazing service.

5 stars airlines.

  • Travelled January 2017
    • 5 of 5 bubbles
      Seat comfort
    • 5 of 5 bubbles
      Customer service (e.g. attitude, care, helpfulness)
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Food and Beverage
    • 5 of 5 bubbles
      Legroom
    • 5 of 5 bubbles
      In-flight entertainment (WiFi, TV, movies)
    • 4 of 5 bubbles
      Value for money
    • 5 of 5 bubbles
      Check-in and Boarding (e.g. efficiency, service at gate)
Helpful?
Thank tormm77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
16 reviews
5 helpful votes
“Don't let Singapore Air pass off Silk Air as an equivalent flight experience”
2 of 5 bubbles Reviewed 2 weeks ago

We had booked a flight on Singapore air from Maldives to Singapore. Several months after booking we got a cryptic notice that our seats had been changed. Upon further review we discovered the flight was now silkair, not Singapore. Flying in business class on Silkair was a major disappointment. Seats were not nearly as good as they would have been on the Singapore flight. Food was barely adequate. Looked like our flight attendants were in training as opposed to Singapore well trained. They handed us ipads for inflight entertainment. But, they weren't working. They kept trading them out trying to trick us in to thinking it was a problem with our unit. We could not watch more than a few minutes before it froze up again. If you have to fly Silkair, don't bother with business class. Oh, and no hand towels in the bathroom. Facial tissue as a substitute. On the plus side flight was pretty much on schedule.

  • Travelled February 2017
    • 2 of 5 bubbles
      Seat comfort
    • 2 of 5 bubbles
      Customer service (e.g. attitude, care, helpfulness)
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Food and Beverage
    • 3 of 5 bubbles
      Legroom
    • 1 of 5 bubbles
      In-flight entertainment (WiFi, TV, movies)
    • 2 of 5 bubbles
      Value for money
    • 3 of 5 bubbles
      Check-in and Boarding (e.g. efficiency, service at gate)
Helpful?
Thank pdinsure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC