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“Excellent airlines ...”
Review of Skymark Airlines


Reviewed 4 July 2017

Excellent airlines, price, and customer services all the way. The check in process is fast no hassle. They provide free check in luggage for 20 kg and free drink. You can bring on board one carry on and one personal item with total weight 10 kg. Definitely will fly with Skymark Airlines again. What a great experience.

Date of travel: June 2017
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
2  Thank HannyTjiptadi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (423)
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34 - 38 of 423 reviews

Reviewed 29 June 2017

I booked a last minute flight for a spur of the moment trip through Skymark- It was the first time booking through this company and I found them due to the best price on Skyscanner. However, not even 24 hrs after booking the already last minute flight without insurance there was a crisis situation. Surprisingly Skymark allowed me to go online and cancel the trip for a $70 cancellation fee. I was really impressed with the ease of navigation- yes canceling a flight is listed on the homepage! And Skymark was a ray of sunshine on an otherwise bleak day. I will definitely book with Skymark again in the future and recommend to friends.

Date of travel: June 2017
2  Thank Jess08Tyler
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 March 2017 via mobile

For the price we paid, it was really good value deal. It's basically a budget airline with a 20kg (i think) free baggage allowance. Check in was simple. Just line up at the self check in kiosk, next continue down the line for baggage scanning and check in your bags. Flight was uneventful. You can buy drinks at an ok price. Although we were delayed about 2hrs by bad weather. This is no fault of the airline.

Date of travel: December 2016
    • Seat comfort
    • Customer service
    • Legroom
    • In-flight Entertainment
    • Value for money
1  Thank DavidLee1234
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 January 2017 via mobile

We booked our flights for this service online via another website, ended up paying online and finishing the reservation using google chrome and the translate function it can get quite difficult to understand and navigate but once done you receive a QR code which you use at the airport to check in.
Once at the check in counter everyone is so friendly and helpful. The flight it self was very good and basically what you would expect from a budget airline. Would definitely fly with them domestically in Japan again.

Date of travel: December 2016
    • Seat comfort
    • Customer service
    • Legroom
    • Value for money
2  Thank aaren17
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 July 2016

I booked this flight directly from Melbourne, Australia using Skymark website. Easy to follow steps and was able to select 3 seats months before the flight at no charge. Aircraft was a Boeing 737_800 quite new and spotless.. Check in and boarding was easy. No meals were offered but it was a short flight under 2 hours. Snacks and refreshments were available for purchase at reasonable price. Cash only and in Yen. Would definitely fly Skymark again.

Date of travel: May 2016
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
2  Thank Thomas H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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