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“Simple and convenient”
Review of Skymark Airlines


Reviewed 29 August 2017

seat by the window or get a 1000 yen upgrade for more leg room. The flight was really smooth, the staff is super friendly. Checking terminals are easy to use. Excellent choice for domestic flights within Japan.

Date of travel: July 2017
    • Seat comfort
    • Customer service
    • Cleanliness
    • Legroom
    • Value for money
    • Check-in and boarding
2  Thank min2planes
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (423)
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32 - 36 of 423 reviews

Reviewed 29 August 2017

don't expect too much from Skymark airlines as they are economical airline, but left NGO and got to OKA on time. Since it's the earliest flight out of NGO, gave me plenty of time to do things once I got there, so it's very convenient for me.
but one thing, would be nice if the ground staff are a bit more friendly, I don't need them to be perky or miss sunshine at first thing in the morning but doesn't hurt to smile a little more when we were being polite.

Date of travel: July 2017
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Agent0069JP
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 July 2017

Excellent airlines, price, and customer services all the way. The check in process is fast no hassle. They provide free check in luggage for 20 kg and free drink. You can bring on board one carry on and one personal item with total weight 10 kg. Definitely will fly with Skymark Airlines again. What a great experience.

Date of travel: June 2017
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
2  Thank HannyTjiptadi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 June 2017

I booked a last minute flight for a spur of the moment trip through Skymark- It was the first time booking through this company and I found them due to the best price on Skyscanner. However, not even 24 hrs after booking the already last minute flight without insurance there was a crisis situation. Surprisingly Skymark allowed me to go online and cancel the trip for a $70 cancellation fee. I was really impressed with the ease of navigation- yes canceling a flight is listed on the homepage! And Skymark was a ray of sunshine on an otherwise bleak day. I will definitely book with Skymark again in the future and recommend to friends.

Date of travel: June 2017
2  Thank Jess08Tyler
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 March 2017 via mobile

For the price we paid, it was really good value deal. It's basically a budget airline with a 20kg (i think) free baggage allowance. Check in was simple. Just line up at the self check in kiosk, next continue down the line for baggage scanning and check in your bags. Flight was uneventful. You can buy drinks at an ok price. Although we were delayed about 2hrs by bad weather. This is no fault of the airline.

Date of travel: December 2016
    • Seat comfort
    • Customer service
    • Legroom
    • In-flight Entertainment
    • Value for money
1  Thank DavidLee1234
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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