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“Very Very Bad”
Review of Skymark Airlines


Reviewed 26 December 2024

So, Let me tell you that I did not use Skymark, but someone stole my credit-card information with scamming and phishing, and Skymark (Skidmark) were totally unwilling and totally unhelpfully when I tried to cancel the booking that was made by someone over 60 years old. Contacted them and my credit-card company several times to no await. This is just sad. My family cant even effort to fly, but still; I have to pay someone else's tickets...
The only thing I could get from them was a promise to revise the rules about using someone else's credit-card and be able to book in your own name. Ask me if I trust them to do what they promise. I dare you.

Beware of Skymark...

Date of travel: December 2024
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    • Check-in and boarding
Thank Roger A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (426)
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1 - 5 of 426 reviews

Reviewed 14 November 2024

Great domestic airline that departed on time and the check-in process was smooth. They even served non-alcoholic beverages however there was no black tea and all the announcements were in Japanese but it didnt seem necessary to repeat everything in English unless there was an emergency. Will definitely recommend flying with them.

Date of travel: October 2024
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Thank c00ky0ne
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 May 2024

my name is john and i am from australia.... this airline is one of the best i have ever had the opportunity to fly with..
the service is second to none.. i had missed my the last flight and did not know what to do.. there were 2 ladys at the service desk in kobe airport and had helped me..
do not know there names but they deserve a pay rise.. having know where to go they had helped me get accomodation at portopia hotel..and offered me the next flight in the morning ( which i was happy to pay for ) SKY100 at 7:10am.. i have never in my life had such accomodating service.. 5 STAR the staff had gone out there way to help me never any other airline that i have flown with have given me so much help...also i only speak english so language barrier was no problem...using goggle search translator i recommend this airline to anyone i will definetely use this airline again and recommend you to all my friends
1000 STARS from
thankyou
john from australia

Date of travel: April 2024
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Thank Wander01886666453
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 February 2024

Flew them on our way to a ski vacation and I thought they were great. Very efficient and on time. Reminds me of Southwest Airlines in the US.

Date of travel: February 2024
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    • Value for money
    • Check-in and boarding
Thank michele s
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 February 2023

What an amazing experience!
Great price, easy self check-in
Staff are friendly and helpful.
Prompt takeoff, comfortable flight.
I would absolutely use this airline again!

Date of travel: February 2023
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank TessaL63
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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