Took a flight from Hartford CT on September 8 and return on September 15. After a number of SWA flights I have to say my experiences have all been good. The attendants were great and after finding my notebook and pen I dropped on the plane. The pilot personally contacted me letting me know he found it and mailed to my home. I think this speaks well for SWA staff and I will make SW my first choice for my next flight. Nice people deserve a shout out and thanks.