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“Easy no hassle flights”
Review of Southwest Airlines


Reviewed 5 weeks ago

Very easy, no hassle flights. We flew from Corpus Christi, Tx to Orlando, Florida in October 2017. No problems with the flights or the service. Check in was easy and flight attendants were courteous. The plane appeared clean. A really great advantage was that there were no fees for checked bags. That really makes a difference. Gates for connecting flights were very close so much less traveling across the terminals to get a connecting flight.

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Thank rayfromcorpus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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169 - 173 of 14,818 reviews

Reviewed 5 weeks ago via mobile

I was told last month by Southwest Customer service I could take a small generator to Puerto Rico as long as it was new in the box, contained no liquids and met size and weight baggage limits. We need the generator as you cannot buy one in Puerto Rico. The power is not being restored for months. We would not have booked our flight with Southwest if we knew we couldn't take the generator. I call before the flight to confirm there would be no problem. Evidently there was a memo put out that generators would not be allowed.
Other Airlines are making the exception to their regular rules for Puerto Rico/ US Virgin Island in view of the humanitarian crisis. Southwest has been our favorite Airline and we have flown with them many times. Time for a change. Signed, Left in the dark

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1  Thank Tom N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 weeks ago

I am 91 years old and was flying to NC to attend a grandson's wedding in Winston Salem. I prefer to use Southwest which flies to Raleigh from Baltimore. Flight was a typical Southwest flight. Because of various disabilities, I use wheelchairs to go from the curb to gate and from gate to baggage claim. BWI departure was handled well, however arrival at RDU was unsatisfactory. There were eight wheel chair passengers and only two staff to move passengers from the arrival gate to baggage area. One attendant had to move two of us passengers in stages to the baggage area while trying to help others off the plane.

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Thank ORBPSB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 weeks ago

First recommendation is to check in as soon as possible. They have open seating and you board in order.

The flights have 2 bag check in allowance so no real need to bundle all your bags on the plane and the baggage service at Hobby is excellent.

Drink service is excellent, no trollies in the aisle. Cabin crew knew what they are doing smiles and very efficient.

Go to toilet before boarding. This airline has a no standing rule so you cannot go to toilet and leave you seat unless there's a green light. Make for an interesting spectacle if you have to go!

Overall recommend flights.

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Thank Alan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 October 2017

Crew always makes the flight entertaining. Flight was actually on time for a change. Do not like the cattle car boarding process but fares are reasonable, baggage is dumped on carrosel in a timely manner and first two bags are free.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank RipleyLake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC