We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Flawless and fun!”
Review of Southwest Airlines


Reviewed 23 January 2018 via mobile

Flight from Indy to Denver - really good price, tons of different flights times to choose from, price included carry on (a huge plus!) everything was right on time and the crew was woot!!

Date of travel: August 2017
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank ccarty410
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (32,167)
Traveller rating
Traveller type
Time of year
Language
  • More languages

14,326 - 14,330 of 32,167 reviews

Reviewed 23 January 2018

Our flight connected in Orlando in route to Aruba and the return flight connected in Houston. Having traveled frequently on Southwest, I understand that the flight is no frills. Total travel time was approximately 5 hours. Our flight departures and arrivals were on time. The flight crew was pleasant on flights. I would say that seating felt a little cramped, but I am sure that is probably the norm for most airlines. Overall

Date of travel: January 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Eric B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 January 2018

Great flight excellent service from flight attendants.

Smooth take off and landings from and to our destinations, Thank you Captains.

Good deal especially with free baggage for 1 piece of luggage per person.

Date of travel: January 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank DisneyJoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 January 2018 via mobile

After being a loyal American flyer for years, I finally gave up and was so sad I hadn’t switched to Southwest sooner! Better boarding, better aircraft, better service! Southwest takes the dread out of flying. On our way to Grand Cayman, the flight attendant dimmed the lights, had us lower the shades, and blink our call buttons to create an atmosphere for a birthday song. You don’t get that anywhere else!

Date of travel: January 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank Lauren I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 January 2018

This is a good value airline. None of the frills/no frills, hidden costs, etc. It's a great value and delivers you to where you need to go without depleting your bank account!

Date of travel: January 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Marlynne P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC